On 3 December 2025, the Financial Conduct Authority (FCA) published Policy Statement 25/19: Improving the Complaints Reporting process (PS25/19).
In PS25/19 the FCA summarises the feedback it received to its earlier consultation (CP25/13) setting out proposals to improve the usefulness and comparability of the data it receives, while reducing unnecessary reporting
On 28 November 2025, the House of Commons’ Treasury Committee launched a new inquiry into the Government’s Financial Inclusion Strategy.
The Treasury Committee will examine the Government’s Financial Inclusion Strategy, which sets out plans to improve access to financial products and services across the UK. The inquiry will examine whether the Financial Inclusion Strategy identifies
On 27 November 2025, the Financial Ombudsman Service (FOS) issued a consultation on its plans and budget for 2026 – 2027.
Budget
The budget that the FOS has set out in its consultation assumes £22m of cost efficiency in 2026/27 (8% of operating expenditure) – a mix of £20m casework savings and the
On 12 November 2025, the International Organisation of Securities Commissions (IOSCO) issued a Final Report on neo-brokers.
Background
Neo-brokers” are a sub-set of broker-dealers that provide services through a business model characterized by use of engaging client interfaces, leverage of social media, and provision of online-only investment services. They typically provide their
On 12 November 2025, the Financial Services Compensation Scheme issued its Chief Executive’s statement – November 2025 outlook. The statement provides an update on compensation figures for this financial year, as well as an early view of the levy forecast for 2026/27.
On 10 November 2025, the Financial Conduct Authority (FCA) issued a statement of its review into understanding and improving how credit builder products operate.
The FCA’s review focused on specific credit builder products that typically do not involve regulated credit which report consumers’ regular payments to credit reference agencies with the sole aim
On 5 November 2025, HM Treasury (HMT) published the Financial Inclusion Strategy (the Strategy), setting out the government’s plan to improve the financial inclusion and wellbeing of households across the UK.
The Strategy has been shaped by the Financial Inclusion Committee and various stakeholders which includes targeted interventions across three
On 31 October 2025, the Financial Conduct Authority (FCA) published a multi-firm review assessing consolidation in the financial advice and wealth management sector, identifying a range of good practices and areas of increased risk.
Background
The FCA explained that, due to the increased consolidation in the financial advice and wealth management sector in
On 14 October 2025, the European Banking Authority (EBA) published a report on white labelling.
Background
The EBA has a statutory duty to monitor and assess market developments, including technological innovation and innovative financial services. As part of the EBA’s 2024-25 priorities on innovative applications, the EBA is examining evolutions in the value