Consumer Credit

The FCA has issued a short statement following the Court of Appeal judgment in certain cases concerning motor finance commission.

The FCA states that it is carefully considering the decision.

In September, the FCA extended its pause to the time firms have to provide a final response to customers about motor finance complaints involving a

  • Overview: This is another FCA fine in connection with treatment by a bank of borrower customers, particularly with regards to the application of forbearance for vulnerable and other customers in arrears or in financial difficulty.   
  • Relevant period: The misconduct spanned nearly a six year period between 2014 and 2020.
  • Breaches: The FCA found

On 23 October 2024, the FCA published its findings following a multi-firm review (MFR) of the financial resilience of consumer credit firms and non-bank lenders.

The MFR was conducted during the second half of 2023 and the first half of 2024 and involved a sample of consumer credit firms and non-bank mortgage lenders.

On 7 August 2024, the European Banking Authority (EBA) published a report setting out its findings following a fact finding exercise on the creditworthiness assessment (CWA) practices of non-bank lenders.

Fact finding

Working with Member State competent authorities and a sample of 125 non-bank lenders, and using a reference period between

In the second in our series of Regulation Tomorrow Plus podcasts on the FCA’s intervention in the motor finance sector, we take a detailed look at the Financial Ombudsman Service (FOS)’s decisions upholding specific complaints in relation to historical discretionary commission arrangements. The decisions were one of the catalysts for the action the

On 12 April 2024, the FCA issued a statement on its website reminding motor finance firms that they must maintain adequate financial resources at all times.

Earlier this year the FCA announced that it was using its powers under the Financial Services and Markets Act 2000 to review sales of historical motor finance discretionary commission