On 3 December 2025, the Financial Conduct Authority (FCA) published Policy Statement 25/18 (PS25/18) entitled ‘Changes to handling rules for motor finance complaints’.
Background
Following the Supreme Court judgment in the Hopcraft, Wrench and Johnson case earlier this year, the FCA has been consulting on a redress scheme (CP25/27)
On 10 November 2025, the Financial Conduct Authority (FCA) issued a statement of its review into understanding and improving how credit builder products operate.
The FCA’s review focused on specific credit builder products that typically do not involve regulated credit which report consumers’ regular payments to credit reference agencies with the sole aim
On 5 November 2025, the FCA issued a statement providing an update on the consultation proposals for its motor finance consumer redress scheme CP25/27. The FCA states that it is extending the consultation deadline until 5pm on 12 December. It still expects to publish final rules in early 2026 albeit that will now be either
On 3 November 2025, The Financial Services and Markets Act 2000 (Regulated Activities etc.) (Amendment) (No. 2) Order 2025 was made together with an explanatory memorandum.
The Order comes into force on 3 December 2025.
The Order will exempt domestic premises suppliers from credit broking regulation under the Financial Services and Markets Act 2000
On 20 October 2025, the Financial Conduct Authority (FCA) updated its webpage which sets out the consultation proposals for its motor finance consumer redress scheme CP25/27.
The update sets out that a data room will be operating during the consultation period to assist respondents with understanding the FCA’s analysis of loss, by providing
On 15 October 2025, the Financial Conduct Authority (FCA) updated its webpage which sets out the consultation proposals for its motor finance consumer redress scheme CP25/27.
The update includes frequently asked questions (FAQs) relating to the consultation, which the FCA has set out will be updated regularly as engagement with stakeholders
The FCA’s consultation paper on a motor finance consumer redress scheme (the Scheme) has now been published in CP 25/27. The FCA’s analysis suggests that the motor finance industry is set to provide over £8bn in redress, but is also likely to spend almost £3bn to implement the Scheme; confirming that – as
On 7 October 2025, the Financial Conduct Authority (FCA) published a consultation paper setting out its proposals in relation to setting up an industry-wide redress scheme to compensate motor finance customers who were unfairly treated between 2007 and 2024.
Background
The FCA set out that it considers that a compensation scheme is the
On 6 October 2025, the Financial Conduct Authority announced it will issue a statement and publish a consultation on its proposed motor finance redress scheme on Tuesday 7 October 2025 after markets close.