Photo of Joe Bamford (UK)

Joe Bamford (UK)

On 7 March 2025, the Financial Conduct Authority (FCA) published a new web page which sets out the findings from its review of firms’ approaches to the consumer support outcome of the Consumer Duty. The examples of good practices and areas of improvement are intended to help firms understand the FCA’s expectations.

In

On 7 March 2025, the Financial Conduct Authority (FCA) published a new webpage where it outlines the flexibility for firms in the interest rate ‘stress test’ rule and considers the effect of future rate rises on mortgage affordability.

As interest rates fall, the current market approach to interest rate stress testing may be

On 7 March 2025, the Financial Conduct Authority (FCA) published its findings following a multi-firm review of firms’ treatment of customers in vulnerable circumstances. The FCA has also published a review of good and poor practice examples to further help firms provide the right care consistent with the Consumer Duty.

Key findings

The

In the first in our new mini-series exploring the UK’s new Consumer Composite Investments regime, Matthew Gregory, Joe Bamford and Simon Lovegrove set the scene by covering at a high level who the new regime applies to, the impact on unauthorised firms, disclosures and timing generally.

Listen to the podcast here.

1. Introduction

      Three claims by individuals against motor finance lenders have recently been upheld by the Court of Appeal which decided that they should receive refunds of commission payments that the lenders had made to the car dealers who were acting as intermediaries/ brokers in respect of the finance arrangements (interest was also awarded to

      • Overview: This is another FCA fine in connection with treatment by a bank of borrower customers, particularly with regards to the application of forbearance for vulnerable and other customers in arrears or in financial difficulty.   
      • Relevant period: The misconduct spanned nearly a six year period between 2014 and 2020.
      • Breaches: The FCA found

      In our latest Global Regulation Tomorrow Plus podcast, Matthew Gregory, Joe Bamford and Anita Edwards share their thoughts on the FCA’s call for input (launched on 29 July 2024) on its review of its requirements following the introduction of the Consumer Duty.

      Listen to the episode here.

      In our latest Global Regulation Tomorrow Plus podcast, Matthew Gregory, Joe Bamford, Hishaam Khan and Anita Edwards discuss the first annual governing body report, and the governing body’s obligations with respect to it, under the FCA’s Consumer Duty rules. Firms are required to have prepared the report by 31 July 2024, and in this podcast