Retail

On 10 June 2025, the European Commission (Commission) issued a call for evidence for a Recommendation on savings and investment accounts.

The call for evidence is part of the Savings and Investments Union strategy and contributions to it will be taken into account by the Commission when drafting its Recommendation on establishing savings

On 4 June 2025, the Financial Ombudsman Service (FOS) issued a consultation paper on interest on compensation awards.

Background

In November 2024, the FOS and the Financial Conduct Authority jointly issued a call for input which sought feedback from stakeholders on how both organisations should collaborate to improve their services and modernise the

In the latest edition of our Global Regulation Tomorrow Plus podcast series, Matthew Gregory and Simon Lovegrove discuss recent developments regarding vulnerable customers including the FCA’s multi-firm reviews on vulnerability and how retail banks and building societies approach customers in vulnerable circumstances that involve bereavement and power of attorney.

Listen to the episode here.

On 21 May 2025, the European Securities and Markets Authority (ESMA) issued a call for evidence on the retail investor journey.

Purpose

The purpose of the call for evidence is to gather input on key aspects of the investor journey, particularly the MiFID II regulatory requirements that impact retail investors when engaging

In the fifth episode in our mini-series exploring the UK’s new Consumer Composite Investments regime, Matthew Gregory, Joe Bamford and Anita Edwards discuss the FCA’s latest consultation paper, CP25/9, which includes proposals relating to the transaction costs methodology, cost disclosures and draft transitional provisions.

Listen to the podcast here.

On 20 May 2025, the Financial Conduct Authority (FCA) updated its webpage on consumer credit reporting to include information on, and links to, the CCR009 return and related data flow diagrams.

CCR009 is used to collect data from all consumer credit firms with permission to carry out the regulated activities of credit broking

On 19 May 2025, HM Treasury (HMT) published its response to the 2024 consultation on bringing buy-now-pay-later (BNPL) products into regulation, setting our its final position on the proposals as well as summarising the feedback received. HMT also confirmed that it would lay the draft affirmative statutory instrument (SI)