consumer and retail finance

On 19 August 2026, the Financial Conduct Authority set out examples of good and poor practice from its review of motor finance redress scheme implementation plans.

Background

The motor finance redress scheme is currently partially suspended, but firms must comply with all rules which are not suspended.

Approximately 6 weeks after the motor finance redress

On 18 May 2026, HM Treasury published its long-anticipated policy statement on reform of the Consumer Credit Act 1974 (CCA 1974), confirming its intention to repeal many of the remaining CCA 1974 provisions and much of the associated secondary legislation. The policy statement responds to the Phase 1 consultation published in May 2025

In our latest podcast episode on the Consumer Duty, we unpack FCA consultation paper 26/23 — a pivotal paper that could reshape how firms approach about the Duty’s reach. We explore the FCA’s proposals on scope and application, break down the proposals regarding proportionality, and examine the proposed expectations around principal and secondary manufacturers.

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On 8 May 2026, the Financial Conduct Authority (FCA) published a new webpage setting out further advice for firms and consumers in light of the legal challenges to its motor finance compensation scheme.

Among other things the FCA states that firms should continue to prepare for the scheme until the regulator

On 6 May 2026, the Financial Conduct Authority announced the establishment of a joint regulatory taskforce to tackle the poor handling of motor finance claims by some claims management companies (CMCs) and law firms. The taskforce comprises of the FCA, Solicitors Regulation Authority, Information Commissioner’s Office and Advertising Standards Authority. The taskforce will

On 30 March 2026, the Financial Conduct Authority issued a press release announcing a new taskforce that will tackle poor handling of motor finance claims by some claims management companies and law firms, after the FCA, Solicitors Regulation Authority, Information Commissioner’s Office and Advertising Standards Authority agreed to join up their efforts. The press release

On 4 March 2026, the Financial Conduct Authority (FCA) issued a statement that the proposed compensation scheme with regard to motor finance will include an implementation period, if it proceeds with a scheme.

Background

Following the Supreme Court judgment in the Hopcraft, Wrench and Johnson case on 1 August 2025, the FCA consulted