consumer and retail finance

On 29 October 2026, the Financial Conduct Authority (FCA) published findings from its consumer finance supervisory work, highlighting good practice and areas for improvement in how firms assess, evidence and monitor fair value.

Background

In its consumer finance regulatory priorities report, the FCA set out that it would undertake risk-led reviews of…

On 16 October 2026, the Financial Conduct Authority (FCA) published a feedback statement on expanding consumer access to investments (FS26/3).

Background

The FCA sets out that FS26/3 summarises the responses it received to its Discussion Paper (DP25/3) published in December 2025 and how and when it plans to act…

On 19 August 2026, the Financial Conduct Authority set out examples of good and poor practice from its review of motor finance redress scheme implementation plans.

Background

The motor finance redress scheme is currently partially suspended, but firms must comply with all rules which are not suspended.

Approximately 6 weeks after the motor finance redress…

On 18 May 2026, HM Treasury published its long-anticipated policy statement on reform of the Consumer Credit Act 1974 (CCA 1974), confirming its intention to repeal many of the remaining CCA 1974 provisions and much of the associated secondary legislation. The policy statement responds to the Phase 1 consultation published in May 2025…

In our latest podcast episode on the Consumer Duty, we unpack FCA consultation paper 26/23 — a pivotal paper that could reshape how firms approach about the Duty’s reach. We explore the FCA’s proposals on scope and application, break down the proposals regarding proportionality, and examine the proposed expectations around principal and secondary manufacturers.

Listen…

On 8 May 2026, the Financial Conduct Authority (FCA) published a new webpage setting out further advice for firms and consumers in light of the legal challenges to its motor finance compensation scheme.

Among other things the FCA states that firms should continue to prepare for the scheme until the regulator…