On 24 April 2025, the Pensions Dashboards Programme (PDP) published a report on personal pension providers’ readiness for pensions dashboards.

Background

The PDP explains that Ipsos carried out an online survey of Financial Conduct Authority (FCA) regulated pension providers to understand how they are preparing to connect to the pensions dashboards central digital architecture and respond to ‘find and view’ requests. In particular, the survey asked what preparations are being made and how, what dates firms are planning to connect by, and their confidence around being ready to connect according to the connection guidance schedule.

Findings

According to the findings, there is high awareness of pensions dashboards among the FCA-regulated firms that responded to the survey, with most firms aware of their relevant duties and many actively preparing for connection. The PDP also reports that most firms already hold the relevant customer data in digital format. However, the survey did find variations in preparedness, particularly between large and small firms.