The Financial Ombudsman Service (FOS) has published the latest issue of its newsletter, Ombudsman News (issue 139). This issue of Ombudsman news has a generational theme covering:

• complaints (excluding payment protection insurance) by generation;
• complaints involving under 25s;
• mortgages and age – what’s in a year; and
• complaints involving mortgages, age and unfair decisions.

This issue of Ombudsman news also includes the usual quarterly statistics about the financial products and services people have contacted the FOS about.

View Ombudsman news – issue 139, 7 February 2017