The Financial Ombudsman Service (FOS) has published its latest issue of its newsletter, Ombudsman news (issue 138). This issue of Ombudsman news contains case studies relating to mental health and debt, comments from individuals in financial services bodies, such as the Money Advice Trust and the Money Advice Liaison Group and Q&As on difficulties for persons with mental health problems making complaints to firms and on the publication of complaints data.

View Ombudsman news – issue 138, 6 December 2016