The Financial Ombudsman Service (FOS) has published issue 115 of its newsletter Ombudsman news. The newsletter includes articles and case studies on annuities and bad weather insurance claims. The newsletter also provides a snapshot of the FOS complaint figures for the Q3 2013/14 financial year. The chief Ombudsman, Tony Boorman also discusses the FOS’s plans ahead.
View Ombudsman news: tackling the past, planning for the future (Issue 115), 28 January 2014