On 6 April 2020, the FCA published a new web page concerning client assets and COVID-19. The FCA reports that it has received queries on client assets (CASS) compliance related to the current disruption caused by the COVID-19 pandemic.

On the web page the FCA summarises queries received on the following topics and its position on them:

• Handling cheques;
• CASS audit reports;
• Physical asset reconciliations;
• Depositing client money;
• Notification of CASS breaches;
• CASS firm classification; and
• Delays to improvement programmes.