The Lending Standards Board has published two reports setting out its findings from themed reviews. The themed reviews relate to:

  • unarranged overdraft facilities and cancellation or reduction of arranged overdraft facilities. This themed review assessed the information supplied to customers regarding the costs associated with the use of an unarranged overdraft facility but did not consider the level of charges; and
  • credit reference agency reporting and disclosures. This themed review assessed what information is provided to personal customers before, during and after the sales process in relation to the recording of information at credit reference agencies, as well as understanding the controls and processes in place for submission of data to each agency.

View Themed review of unarranged overdraft facilities and cancellation/reduction of rearranged overdraft facilities,13 December 2013

View Themed review of credit reference agency reporting and disclosures, 13 December 2013

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