The Lending Standards Board (LSB) has produced a suite of documents that provide non-exhaustive examples of the approach registered firms may wish to take into consideration when seeking to adhere to the Standards of Lending Practice. The documents cover the following areas:

  • product sale;
  • account maintenance;
  • money management;
  • financial difficulty; and
  • consumer vulnerability.

View Information for Practitioners published, 4 October 2016