On 26 August 2020, the Financial Ombudsman Service (FOS) published issue 153 of its newsletter, where it sought to summarise the key themes it has seen in complaints handled recently.

Key themes emerging from recent complaints have included:

  • Business interruption insurance
  • Debt and financial difficulty
  • Travel and event cancellations
  • Lockdown causing business interruption

To view issue number 153 of FOS Ombudsman news please click here.