The Financial Ombudsman Service (FOS) has published the latest issue of its newsletter – Ombudsman news issue 142. This issue contains:
- information and case studies on travel insurance;
- complaints statistics for the third quarter of the 2017/2018 financial year; and
- a Q&A about complaints handling and the revised Payment Services Directive.
View FOS Ombudsman news – issue 143, 31 January 2018