The Financial Ombudsman Service (FOS) has published the latest issue of its newsletter Ombudsman news (issue 124). This issue of Ombudsman news contains case studies which cover a range of insurance related issues faced by people working in farming and agriculture. The newsletter also contains case studies on individual savings accounts (ISAs) and other savings accounts, looking into whether individual customers have been treated fairly.

The Ombudsman focus of this issue concerns powers of attorney and the challenges they present to businesses and their customers.

View FOS Ombudsman news issue 124, 31 March 2015