On 14 October 2019, the FCA published a new webpage summarising the feedback received through its online survey in relation to users’ experience of Gabriel, the FCA’s new data collection platform.
Following the survey the FCA has highlighted the following three key areas for improvements:
- accessing Gabriel. The feedback focused on the need for improvements to the speed of the system and support when accessing Gabriel;
- viewing Gabriel reporting schedules. This is largely related to the need for changes in the layout of the schedules and in viewing previous data submissions; and
- submitting data. Better guidance is needed when making a data submission and advancements to the system’s data validation processes.
The FCA states that it will improve support guidance to make it easier to know where to go for help.
While the FCA will not be able to implement all planned improvements when the platform is first launched, a number of key changes will reflect the priorities highlighted in the survey. Early changes to the platform will be technology-focused, so initially there will be no change to the way firms currently provide data.
In terms of next steps, the FCA will continue to use the feedback received to make improvements and invites further comments while the survey remains open.
