FCA / PRA Handbook

On 21 March 2025, the Financial Conduct Authority (FCA) announced a comprehensive market study into the distribution of pure protection products to individual retail customers (MS24/1.2). This initiative aims to ensure that the market functions effectively and that consumers receive fair value and good outcomes from these products. The study puts commission arrangements

On 7 March 2025, the Financial Conduct Authority (FCA) published a new web page which sets out the findings from its review of firms’ approaches to the consumer support outcome of the Consumer Duty. The examples of good practices and areas of improvement are intended to help firms understand the FCA’s expectations.

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