The FCA has published Finalised Guidance 17/9: Guidance for firms on how to calculate redress for unsuitable defined benefit pension transfers (FG17/9). FG17/9 is for respondents who receive a complaint about advice they gave to transfer all or part of the cash value of accrued benefits under a defined benefits pension scheme into a personal pension scheme. The guidance became effective on 27 October 2017.

View FCA finalised guidance on how to calculate redress for unsuitable defined benefit pension transfers, 27 October 2017