On 15 December 2023, the European Banking Authority published a final report containing guidelines on assessment knowledge and experience of the management or administrative organ of a credit servicer as a whole, under the Non-Performing Loans Directive (Directive (EU) 2021/2167). The guidelines specify common criteria, taking into account the principle of proportionality, to assess the collective adequate knowledge and experience of the management or administrative organ, on the basis of the individual knowledge and experience of the members of these organs. The guidelines apply from three months after their publication on the EBA’s website in all official languages of the EU.