On 20 February 2019, the European Insurance and Occupational Pensions Authority (EIOPA) published a framework to identify the drivers of conduct risk so that EIOPA and European National Competent Authorities (NCAs) can focus on minimising these risks to consumers.

The framework is broken down into a series of chapters that cover the following sources of risk:

• business model and management risks;
• manufacturing risks;
• delivery risks; and
• product management risks.
• View: EIOPA publishes framework for assessing conduct risk through the product lifecycle